Social media glossary
This glossary defines the terms you meet when you plan, schedule and measure social media posts, in plain English.
55 terms, from A/B testing to vanity metrics. Each one has its own page with a short definition, how it works in practice and, where it applies, how SocialPatra handles it.
A
| Term | Definition |
|---|---|
| A/B testing | A/B testing means publishing two versions of a post to see which one performs better. |
| AI caption | An AI caption is post text drafted by an AI model from an idea, some text or a link. |
| Algorithm | A social media algorithm is the set of rules a platform uses to decide which posts people see. |
| Alt text | Alt text is a short written description of an image, read aloud by screen readers. |
| Approval workflow | An approval workflow holds a post until a named reviewer signs it off, then lets it publish. |
| Auto-posting | Auto-posting means a tool publishes your content to social accounts without you pressing post. |
B
| Term | Definition |
|---|---|
| Best time to post | The best time to post is the hour when your own audience is most likely to see and react. |
| Brand voice | Brand voice is the consistent personality and wording that makes your posts sound like you. |
| Bulk scheduling | Bulk scheduling is creating many scheduled posts at once, usually from a spreadsheet upload. |
C
| Term | Definition |
|---|---|
| Call to action | A call to action (CTA) is the line that tells readers the one thing to do next. |
| Caption | A caption is the text that goes with a photo, video or other media in a social post. |
| Carousel | A carousel is a single post made of several images or videos that people swipe through. |
| Click-through rate (CTR) | Click-through rate (CTR) is the share of people who saw a link and clicked it. |
| Client workspace | A client workspace is a separate space holding one client’s accounts, posts and team access. |
| Community management | Community management is replying to, moderating and nurturing the people who engage with your accounts. |
| Content calendar | A content calendar is a dated plan of what you will post, where and when. |
| Content curation | Content curation is sharing useful posts and articles from other sources, with credit and context. |
| Content pillar | A content pillar is a core topic your account posts about again and again. |
| Content repurposing | Content repurposing is turning one piece of content into several formats for different platforms. |
| Cross-posting | Cross-posting is publishing the same content on more than one social account or platform. |
D
| Term | Definition |
|---|---|
| Draft | A draft is a saved post that is not scheduled or published yet. |
E
| Term | Definition |
|---|---|
| Engagement | Engagement is any action people take on your post: likes, comments, shares, saves and clicks. |
| Engagement rate | Engagement rate is the number of interactions on a post divided by a base such as reach or followers. |
| Evergreen content | Evergreen content stays useful long after it is published, so it can be shared again. |
F
| Term | Definition |
|---|---|
| First comment | A first comment is a comment you add under your own post right after it goes live. |
| Follower growth rate | Follower growth rate is the percentage change in your followers over a set period. |
H
| Term | Definition |
|---|---|
| Handle | A handle is your unique username on a social platform, usually shown after an @ sign. |
| Hashtag | A hashtag is a word or phrase after a # sign that groups posts on the same topic. |
| Hook | A hook is the opening line or frame meant to make someone keep reading or watching. |
L
| Term | Definition |
|---|---|
| Link in bio | A link in bio is the single clickable link in your profile, used because captions often cannot link. |
| Live streaming | Live streaming is broadcasting video in real time so viewers can react while it happens. |
M
| Term | Definition |
|---|---|
| Mention | A mention is a post or comment that includes another account by its @handle. |
O
| Term | Definition |
|---|---|
| Organic reach | Organic reach is the number of unique people who see your post without paid promotion. |
P
| Term | Definition |
|---|---|
| Pinned post | A pinned post is a post fixed to the top of your profile so it is seen first. |
| Poll | A poll is a post that asks the audience to vote on a question with a few fixed answers. |
| Post queue | A post queue is the ordered list of posts waiting to be published at their set times. |
| Posting frequency | Posting frequency is how often you publish on an account in a given period. |
R
| Term | Definition |
|---|---|
| Reach vs impressions | Reach counts the unique people who saw a post; impressions count every time it was shown. |
| Recurring posts | Recurring posts are posts set to publish again automatically on a daily, weekly or monthly pattern. |
| Reel | A Reel is a short vertical video format on Instagram and Facebook. |
| RSS auto-posting | RSS auto-posting turns each new item in an RSS feed into a social post automatically. |
S
| Term | Definition |
|---|---|
| Short | A Short is a vertical video of up to three minutes that YouTube shows in its Shorts feed. |
| Social listening | Social listening is tracking mentions and conversations about your brand, topics and rivals across platforms. |
| Social media audit | A social media audit is a review of your accounts to see what works and what to change. |
| Social media KPI | A social media KPI is a measurable number that shows progress toward a specific goal. |
| Social media management | Social media management is planning, publishing and monitoring an organisation’s accounts day to day. |
| Social media manager | A social media manager is the person responsible for a brand’s social accounts and results. |
| Social media scheduling | Social media scheduling is choosing a future time for a post so a tool publishes it for you. |
| Social media strategy | A social media strategy is a written plan for goals, audience, platforms and content. |
| Social proof | Social proof is evidence that other people trust you, such as reviews, testimonials and follower counts. |
| Story | A Story is a short post in a vertical format that disappears from view after a set time. |
T
| Term | Definition |
|---|---|
| Thread | A thread is a series of connected posts, each replying to the one before it. |
U
| Term | Definition |
|---|---|
| User-generated content (UGC) | User-generated content (UGC) is content such as photos, reviews and videos made by your customers. |
| UTM parameters | UTM parameters are tags added to a link so analytics shows where the visit came from. |
V
| Term | Definition |
|---|---|
| Vanity metrics | Vanity metrics are numbers that look good but do not show whether you are meeting a real goal. |
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