Frequently asked questions

Go to Settings > Billing in your dashboard. You can upgrade or downgrade at any time. Changes take effect immediately with prorated billing.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for Enterprise plans.

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period.

Our AI uses GPT-4, Claude, and Gemini to generate engaging captions, hashtags, and content. Simply describe what you want, and our AI creates it for you.

Yes! You can upload a CSV file with up to 500 posts at once. Our bulk scheduler will process and schedule them according to your preferences.

Team members can create posts that require approval. Managers receive notifications and can approve, reject, or request changes before posts go live.

Yes. You can connect unlimited accounts per platform — multiple Facebook Pages, several LinkedIn Profiles, a handful of Twitter accounts — and pick any combination when composing a post. Each connection is scoped to its workspace, so separate clients stay separate.

Four: publish instantly, schedule for a specific time, set a recurring cadence (daily, weekly, monthly, or custom), or bulk-import posts from a CSV. Every scheduled post shows up on a shared calendar so your team sees what's coming.

Yes — a full REST API with JWT and API-key authentication, plus webhooks for post-status events. Spin up integrations, automate your own pipelines, or pull analytics into your own dashboards.

Each workspace is fully isolated — one client, one brand, one project per workspace. Invite team members, assign roles, require approvals before a post ships, and see a full activity log. Nothing leaks between workspaces.

There is a free plan with 3 connected accounts and core scheduling — no credit card required. Paid plans start at $5/mo (Professional) and $10/mo (Business) for unlimited accounts, team members, AI tools, and analytics. Add team seats and extra accounts as you grow. See the pricing page for the full breakdown.

Yes. Plans are month-to-month (or yearly for a 20% discount) with no lock-in. Cancel from your billing settings whenever you want — you keep access through the end of the period you already paid for.

Every workspace is strictly isolated, account tokens are encrypted at rest, and you can revoke any connection at any time. We never post without your scheduling, and we don’t sell your data. Each client’s data stays in its own workspace.

Three things: 23 platforms in one place (including newer networks like Threads, Bluesky, Mastodon and TikTok), 5 AI models built in for content and image generation with no extra setup, and a true workspace-per-client model so agencies keep every brand cleanly separated — at a fraction of incumbent pricing.

Click the "Get Started" button on our homepage, fill in your details, and verify your email. You'll be up and running in minutes!

We support 23 platforms across social, blogging, video, image, and messaging — including Facebook, Instagram, LinkedIn, Twitter/X, YouTube, TikTok, Pinterest, Reddit, Tumblr, Mastodon, and Threads. See the full list on the homepage.

No installation required. SocialPatra runs in any modern browser — Chrome, Safari, Firefox, Edge. A mobile app is on the roadmap.

Click "Add Account" in the Connections section, select your platform, and authorize SocialPatra to access your account. We use secure OAuth 2.0 authentication.

Absolutely! We use enterprise-grade encryption, secure OAuth connections, and never store your passwords. Your data is protected with industry-standard security measures.

Yes! We offer a comprehensive REST API with JWT and API key authentication. Check our API documentation for details on integration.