Terms of Service

Last updated: 27 October 2026

Welcome to SocialPatra, operated by Kodetra Technologies Pvt. Ltd. ("Kodetra", "we", "us", or "our"). These Terms of Service (“Terms”) govern your use of our website, socialpatra.com, our mobile apps, our API, our MCP server and any other software we provide (together, the “service”). By accessing or using the service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account, accessing, or using SocialPatra, you accept and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the service on behalf of a company, organization, or other legal entity, you are agreeing to these Terms on behalf of that entity, and you represent that you have the authority to bind such entity to these Terms. You must be 18 or older (or the age of majority where you live) to create an account or use the service.

2. Description of Service

SocialPatra is a platform that enables users to manage their social media networks by providing permissions to access their accounts. Our features allow users to:

• Create, update, and delete content (images, videos, and text) on connected social media accounts and pages.
• View social media insights and analytics in a single dashboard.
• Schedule and automate posts to be published on various social media networks.
• Manage multiple social media accounts from a centralized platform.
• Monitor engagement, interactions, and performance metrics of posts.

Additional features may be added or modified as the service evolves.

AI-generated content. Some features generate text or images with third-party AI models. You own the output you create, subject to the terms of the model provider. Output can be inaccurate or resemble other output, and we do not guarantee its accuracy, so review it before you publish. You are responsible for what you publish.

API and MCP access. Keep your API keys and access tokens secret; you are responsible for activity under them. We may rate-limit or suspend access that abuses or threatens the service. Do not reverse engineer the service or use it to build a competing product.

3. User Responsibilities

As a user of SocialPatra, you agree to:

• Provide accurate and complete information when creating an account.
• Maintain the security of your account credentials and notify us immediately if you suspect any unauthorized access.
• Use the service in compliance with all applicable laws, including those regarding copyright, intellectual property, and data privacy.
• Not post or distribute content that is illegal, offensive, defamatory, or otherwise objectionable.
• Not use the service to engage in any unlawful, fraudulent, or malicious activity.

4. Account Access and Permissions

By connecting your social media accounts to SocialPatra, you grant us permission to access, manage, and interact with those accounts as necessary to provide the service. This includes the ability to create, update, delete, and schedule posts on your behalf, as well as to retrieve insights, analytics, and performance data related to your social media content. You are responsible for maintaining any necessary permissions on your social media platforms for these actions.

5. Intellectual Property

All content, including software, code, design, text, graphics, and trademarks, on SocialPatra is owned by or licensed to Kodetra Technologies Pvt. Ltd. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. You retain ownership of the content you post or manage through the service.

6. Payment and Subscription

Certain features of SocialPatra may require a paid subscription. By subscribing, you agree to pay all applicable fees as outlined at the time of purchase. Subscriptions automatically renew at the end of each billing period until you cancel. You may manage or cancel your subscription through your account settings.

Cancelling stops future renewals, and you can keep using SocialPatra until the end of your current billing period. Payments for a billing period you have started are not refunded, except under our 14-day money-back guarantee on your first paid plan payment and in the other cases listed in our Refund and Cancellation Policy, which also explains trials, plan changes, failed payments and how to ask for a refund in exceptional cases. That policy forms part of these Terms. Nothing in these Terms or that policy limits your statutory consumer rights.

7. Termination

Either party may end this agreement at any time.

• By you: end it by deleting it yourself in your account settings, or contact us at support@socialpatra.com. Cancelling a paid plan alone stops future renewals; you keep using the service until the end of the period you have paid for.
• By us, without cause: where practical we give you at least 30 days' notice by email. Until the notice period ends, the service, your scheduled posts and your data stay available, and your paid plan stays active to the end of the period you have already paid for. Refunds are otherwise governed by our Refund and Cancellation Policy.
• By us, for breach or abuse: if you violate these Terms, abuse the service or the connected platforms, or engage in conduct that is harmful or unlawful, we may suspend or terminate your account immediately and without notice.

Your data and exports. Until your account is deleted you can export what the service offers, such as analytics as CSV and your tax invoices from the billing page, and you can ask us for a copy of your data by email. Deleting your account permanently removes your profile, workspaces, posts, media and connected accounts as described under “Deleting your account” in our Privacy Policy; invoices we must keep for tax purposes are retained for the period the law requires.

Scheduled posts. When your account is deleted or terminated for breach, posts that have not yet published are removed with it and will not be published, so export or move anything you need first. Posts already published to a social platform stay on that platform; remove them there if you wish. Sections that by their nature should survive termination (including limitation of liability and governing law) continue to apply.

8. Limitation of Liability

To the extent permitted by law, the service is provided "as is" without warranties of any kind, and we do not guarantee the accuracy or completeness of the content provided through it. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be excluded or limited by law. If you are a consumer, your statutory rights are not affected. Otherwise, our total liability to you is limited to the fees you paid in the 12 months before the claim.

9. Changes to Terms

We may update these Terms from time to time. The current version is always on this page, with the date it was last updated. Your continued use of the service after an update indicates your acceptance of the updated Terms; if you do not agree, you can delete your account at any time. Please review the Terms periodically.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Haryana, India.

11. Contact Information

If you have any questions or concerns about these Terms or any aspect of our service, please contact us at:

• Email: support@socialpatra.com
• Registered Office: Haryana, India